Tag: website

Categories
Digital Marketing

10 Reasons Local Businesses Need Great Websites

As a local business owner, you may think your storefront, word-of-mouth, and local advertising is all you need to succeed. This is incredibly short-sighted; your business’s online presence is just as important.

In the past, people doing a Google search for a product would be presented with a 10-pack listing of local businesses offering what they were looking for. Now, those packs are smaller and harder for local businesses to lock down in the listings. What was once a bit of friendly competition is now more like a triathlon…with no shoes on.

Plainly put, it’s hard as heck.

Without a great website, your odds of being seen online are almost zero – and it isn’t just because of visibility, either. Attracting new customers, increasing brand presence, and even establishing credibility are all important factors.

Let’s learn about this important topic together, shall we?

Your Customers are Watching

Even if you don’t sell online, it’s almost expected that your business will have an online presence. More than 50 percent of consumers will look online to see if you have a website or something that represents your brand before visiting your store. We live in a fast-paced society; people want to know you have the products or services they’re looking for before they make a trip out of the house.

Brand Credibility

Your potential customers aren’t just looking to learn about what you have to offer. They want to know they can trust you, too.

Where do they look first?

To see if you have a website.

Today’s digital world basically demands an online presence. In the past, businesses that didn’t have a storefront weren’t taken seriously. Now it’s hard to imagine a business without a website. Is it real? Is it a scam? Your website helps lend legitimacy to your overall brand.

You Tell Your Own Story

Having a website allows you to position your business however you’d like online. You’re responsible for your image, personality, and back story. Building a website gives you complete control over what people know about your business, how it was formed, why you do what you do, and your overall mission. Add in a few share links so others can share your story on social and your brand’s name is bound to spread.

Social Proof

There are tons of websites where customers can leave reviews of your business: Yelp, Google My Business, FourSquare, Yellow Pages…

And that isn’t even counting the smaller outlets and social media reviews!

With your own website, you can pull social reviews into a feed and add your own iterations gathered from your customers. This allows people to see online reviews without even leaving the page, killing two birds with one stone.

Bonus points? It’s also a great way to showcase the positive and limit the negative, especially if you’ve had a rough ride along the way. Real customer testimonials are an impressive feature your potential buyers will really appreciate.

Expanding Your Target Audience

Local businesses tend to have limited target audiences, usually within a certain geographic area surrounding their brick-and-mortar store. Having a website makes you accessible to people further out, whether they end up doing business with you by phone, via email, or on your website itself.

Again, you don’t necessarily have to have an online store to attract a broader audience. Simply making yourself accessible will make it easier for people to find you, get to know you, and make a solid buying decision.

Lead Generation

It doesn’t matter if you’re offering a sales portal on your website or not.; your website is an incredibly valuable tool for lead generation. Any well-developed business website should offer (at a minimum) an email capture form. Your goal is to capture email addresses and send out newsletters with key updates (like sales).

Regular communication keeps your brand visible to potential consumers. This is true whether they need you now or in a few months.

Offering Educational Materials

A website is a great place to offer educational materials about your products and services, like product demonstrations. Think about it this way: if you don’t do it, someone else likely will – and they just might be better at it.

Whether it’s in the form of a blog post or YouTube video, your job is to be useful and engaging. Publish instructions on how to set-up or install your products, use them, and maintain them. You may even come up with out-of-the-box DIY tutorials, projects, or recipes that incorporate your products and others. Make your website the top resource for information on how to use your products and services.

Improved Communication

Your website should offer customers and potential leads options for getting in touch with you. Start by creating a clear and comprehensive FAQ page with all of your most common questions and answers. People love being able to find answers 24/7 without having to bother with a customer service line or email.

Make all of your contact information easy to find. Your phone number should be clear on every page of your website. Incorporate an easy-to-use contact form instead of just listing an email address. You may even want to add a chat-form if you’re willing and able to host live chats right on your site. The easier it is for people to get in touch with you, the happier they’ll be.

Enhanced Marketing

You should definitely be putting your specials and announcements on your social platforms. They should be on your website, too, though.

Contrary to popular belief, a consumer is more likely to do a Google search for your business than they are to look for a social page.

Website first, social second.

Having your specials, events, and important announcements on your website is important for enhanced communication and generating overall interest in what you’re doing. Granted, this doesn’t mean you should ignore social – just that you shouldn’t neglect your site in favor of social media marketing instead.

Adaptability

Want to make a change to your business model?

You can do that.

Simply want an online presence to may add an ecommerce store later?

No problem.

Want to add a blog page sometime in the future?

Hey, great – that’s easy, too.

Your website and its functionality can grow with your business – it will never hold you back. Redesign it, add new forms of content, update your images, or make whatever change to functionality you desire at any point in time.

Your only limits are your skill levels and time, and there are plenty of web developers who can help you get past those issues.

The long and short of the situation is that all businesses, regardless of size, should have an online presence. You can even start with a free website option if your budget is a limitation.

There’s no reason to not be online, and your absence is very likely doing you more harm than good. Start small and grow your website with your business. You’ll be amazed at the difference it makes!

Categories
Digital Marketing

The Essential Elements of a Great Homepage

Unless you’re driving paid ad clicks to a specific landing page, your website’s homepage is the first section of the site your visitors will see. It doesn’t matter if your site has dozens of other pages full of great content. How your customer feels when they walk through your virtual front door will create a lasting impression.

So –let’s talk turkey. How does your homepage measure up? Is it welcoming and easy to navigate, or is it lacking? Your homepage isn’t like a landing page; it doesn’t serve a single solitary purpose. Instead, it is both unique and important, serving a variety of roles. It needs to be designed with careful purpose. Evaluate your page to see if it has the following critical elements:

Clean Identity Branding

Your brand identity must be clear and consistent across the board. Don’t put imagery on your website that doesn’t match the logo or brand you’ve shared on a social media platform or advertisement. Your site visitors should never question whether or not they’ve landed on the wrong page because the branding doesn’t match.

There’s no need to get too fancy when it comes to your logo, either. Keep it clean yet creative. Place it near the top, centered or in the popular top-left position. Leave enough white or negative space around the logo to make it stand out. Never add animation to your logo; it creates visual problems for some visitors and won’t load properly if they’re having website connectivity issues.

Readability

Each element of the homepage needs to be designed with readability in mind. There should be plenty of white or empty space, so that your visitors can easily skim the page and find the pieces of information they need. The more you make them dig, the faster they’ll leave.

Fonts and colors are also an important readability consideration. Both impact your readers psychologically, and they can be the difference between someone bouncing away or sticking around to close the sale. Limit your font choices — usually one for the headers and a super-clean font for the main text is enough. Fancy fonts can help boost sales, but only if they’re large enough and easy to read.

Your color choices should be simple and relatively neutral. Harsh color mixtures are difficult to look at and can send mixed messages to consumers. Limit bold colors to one or two. Again, homepage design isn’t the time to develop a fear of white space.

Related Imagery

People love visuals, but the photos you choose for your homepage need to make sense. There are very few instances where stock images send the right message for a homepage. Everything your potential customer sees should speak to your overall brand and vision. Use photos of your actual products, location, and staff. The homepage is a great place to include video, too.

Simple Navigation

We can’t stress this enough: your site needs to be easy to navigate. No one wants to waste time searching for your toolbar or hidden menus. Make your menu titles intuitive and straightforward, whether they’ve dealt with your industry in the past or not. You can include other links in different places, but make sure that main menu bar at the top is crisp and resourceful.

Clear Blog Integration

Don’t hide your blog. You spend a lot of time creating high-quality content with valuable information. Avoid limiting your blog’s exposure to a link in the drop-down menu. Install a tool or plugin that showcases at least a few of your blog’s posts right on the homepage. The brief description and appealing related visuals will entice visitors and keep them on your site longer. Your blog aids in building brand trust, authority and awareness. Put it to work.

Contact Information

There is nothing worse than digging for a site’s contact information only to be forced to a contact page that lacks an address, phone number or email address. We’re not saying you should skip the contact page altogether — you shouldn’t. We are saying you need to put your address, phone number and/or email somewhere on the page, even if it’s in the footer. Make yourself accessible to those who want to reach out; don’t make them feel like you’re hiding behind your website.

Social Media Links and Integration

Do you have profiles on Facebook, Twitter, Instagram and other social channels? Make sure you’ve included icons, so your new fans can quickly and easily find and follow you on their platform of choice. This helps you keep in touch with current and potential customers. Social links should be noticeable and prominent. Many sites put them in the footer, but they should be near the top of the page as well. Don’t just write out the platform names, either. Use the popular and familiar icons that your visitors will visually recognize.

Social integration tools are an effective method for encouraging better communication and deeper organic relationships with consumers. Make it easy for people to share your content on their social media pages by having a plugin that allows them to repost your content with a simple button click. They’re doing you a favor by sharing your content, so don’t make them work too hard to do it.

Testimonials

A lot of companies have separate pages for testimonials, but again, they’re hidden. Research proves that up to 79 percent of consumers will make buying decisions based on reviews and testimonials. There are plenty of simple tools you can use to showcase some of your best – right on the homepage – while at the same time directing them to the full page.

Remember, you only get one chance to make a first impression. Your homepage should have a clear call-to-action, showcase your achievements, and offer an overview of your products or services. Like we said before, this one lonely page has a lot of responsibility. You can’t set it and forget it. Giving your homepage regular attention will ensure it’s the shining star at the top of your company’s online presence.

Exit mobile version
Skip to content