Categories
Digital Marketing

Marketing Your Business Beyond Social Media

Marketing your business beyond social media involves leveraging SEO for organic search visibility, email marketing for direct customer communication, and content marketing to establish thought leadership. Networking at industry events and public relations can enhance brand presence. Collaborations and sponsorships also provide avenues for outreach, and community involvement can strengthen local connections.

Social media marketing offers a great place for businesses to spark conversation, build trust among their target community, and engage with people interested in their products or services. Over the years, social media platforms have developed into well-designed advertising platforms, essentially evolving into pay-to-play platforms where free, organic visibility isn’t as available as it once was.

Fortunately, social media marketing is just one of many channels available for business marketing. For the best results, we recommend developing a strategic omnichannel marketing campaign – an approach that not only involves several types of marketing but creates a cohesive conversation between you and your customers.

In this article, we’re exploring the idea of marketing your business beyond social media.

Clients Love Rewards

Your customers love to know they are special and a rewards program is a perfect tool to convey that message. Take a look at bookstores, grocery stores, and even gas stations. Reward cards are everywhere and people love to sign up. Any business can create a rewards program. You can offer a percentage discount after so many qualifying purchases (some set a minimum of $10-$25 purchase). Service-based businesses can reward for referrals with free services.

Host Anniversary Parties

When your business reaches a milestone, such as your opening date or when you made your first profit, have a party. Send invitations to your email/address list. Provide discounts and fun things to do in your small business. Play games or host a raffle. One business would pull out a wheel of “fortune” that they created on their own. Everyone had to do a small task (sing a song, answer trivia, etc) in exchange for a coupon for a free item. People love parties and discounts and will bring friends who don’t know your business with them. That introduces you to new potential clientele.

Host Your Giveaways In Person

Even though people love giveaways on social media, you can also do them in your brick and mortar store. One business has one for every holiday in the calendar year. Their vendors will donate an item and the store will take something from the clearance shelves to include in the basket. People come into the shop to fill out a paper with their name and phone number for a chance to win. This can be adjusted for those that also have a service business.

Create an Event With A Local Business

While other businesses are your competitors, come of them can be complementary. Consider a special event working with another company. Pizza companies may want to team up with a beer and wine company. A local women’s shoe store might want to have a wine and cheese party with another business. Be creative and look to another company that can help boost your connections. It can also be beneficial if they use a lot of social media to advertise the event.

Support Local Non-Profits

All cities and towns have non-profits who work hard at raising funds and awareness for social issues. Find one or two that is an important one for your business and find ways to support them. This may mean that you are advertised on walk-a-thon or 5K t-shirts. You provide coupons for services or items for a swag bag. You provide space for their informational material in your brick and mortar store. You financially support their efforts annually or for specific fund drives.

It doesn’t have to be just a social issue either. Some businesses will support local sports teams in their neighborhoods. Some will work with local boys/girls scouting troops or fund raise with a house of worship. There are a lot of ways to support your local community while getting an advertisement in return.

Reach Out To New Neighbors

Welcome Wagons were a big deal way back in the day. People would create welcome baskets for people who were new to the neighborhood as a welcoming gesture. Very few towns do that and when they do, it’s up to the individual to request the Welcome Wagon. You can choose to be a part of a Welcome Wagon if it exists or you can take it into your own hands. A nice card with a discount coupon is a great way to welcome a new neighbor and garner interest in your business. It’s a personal touch and that can go a long way.

Personalized Business Mail

Personalized business mail might sound like an oxymoron but it’s a great way to be personable with your clientele. Consider sending holiday cards to your loyal customers. You do not have to include any discount or sales ads, just the card. In this day and age, it’s not too often that mail is personable. We send e-cards, emails, and a card is more intimate. When we receive a card, we feel that the other person (or business) really values us. You can also take it a step further with condolence, birthday, congratulations, or anniversary cards. Your customers are another type of family and those who nurture it are the most successful.

Connect With Brand Ambassadors

There are ways to get your business known on social media by allowing others to talk about you. Brand Ambassadors are common on Instagram but can be an asset on any social media platform. They can be a “face” of your company or review your products/services to the masses. You can partner with them on

marketing campaigns to bring new customers to your events. They can help advertise your giveaways, contests, or rewards programs online for you. Just be sure you are in compliance with FCC and TOS agreements on social media platforms regarding advertising and transparency.

Jump On The Podcast Train

Podcasts do use social media, but you can do this one regardless of your platform. Connect with folks who have local podcasts or to podcasts related to your niche. You “appear” in a studio or through a phone call. Some podcasts are filmed for cross-posting to YouTube or Facebook, but many are recorded for various podcast platforms. It gives you an opportunity to talk about your business. It can be about exciting new changes happening, events, grand openings, sales, or discussing your involvement with the community.

Social media is helpful, but there are so many other ways to keep your business relevant. A good marketing plan has a variety of techniques that work. Use what you can, dismiss what doesn’t work, and be flexible.

Categories
Social Media

Top Social Media Trends to Watch in the 2020s

Social media has been evolving quite drastically over the past decade. In the early days, it was all about MySpace. Facebook, launched in 2004, was limited only to college students and Google+ came and went (RIP, Google+) as Google attempted to take their slice of the pie.

What began as a way to stay in touch with friends and family has evolved into a branch of marketing. As social media continues to mature, and we move into the next decade, here are a few trends I expect to see in the coming years.

More Privacy and Better Security

Privacy has always been a concern for many social media users as has security. With major data breaches happening on a regular basis, users are becoming more cautious about the information they are making available via social media. Though not limited to just social media, data shows that as of the first half of 2018 there were 609 global data breaches pertaining to identity theft. In 2018, there were 1,244 data breaches in the United States alone.

When we sign up for Facebook, we are required to provide basic information about us and as we continue to use the platform, we are prompted to fill out other information as well. The data has been collected by the social media giants and used for advertising dollars among other things.

In response to Facebook’s data breach, additional privacy and security measures are being taken to protect user-information, however, we can’t be sure any of these solutions will be foolproof. As technology continues to grow, we can expect privacy and security to continue to improve. Still, it’s advised not to put anything on social media that you want to keep completely private.

New Social Media Platforms

I’ve already written about TikTok and how it has grown massively. Within the past two years, the platform has become a great hit among teens and now businesses are capitalizing on it. But beyond Tik-Tok, there are a number of new social media platforms popping up. Many of these promise not to sell your data and will not be ad-based because they want to be different from Facebook and Twitter.

The lack of advertising dollars puts a struggle on the ability of the new social media platforms to stay afloat,  so it will be interesting to see what happens to them. Recently, the founder of Wikipedia launched WikiTribune – where people are currently on waiting lists for access unless they contribute a monetary donation of $12.99/month or $100/year.

Beyond WikiTribune, other social media platforms that are gaining traction include:

Social Media TV

We consume more online content than ever before, with the Internet going to great lengths to replace TV. With streaming services like Netflix, Hulu, Amazon Prime Video, and the latest Disney+, along with YouTube, there’s no reason to believe that social media video content doesn’t have the potential to completely replace TV.

YouTube data shows that among 18-34-year-olds, YouTube on mobile alone reaches a wider US audience than any television network. Data shows Netflix has over 158 million subscribers as of Q3 2019, and Disney+ had 10 million subscribers within one day after launch.

Millennials are consuming so much online mobile content that Samsung believes they want vertical TVs – and they may be right!

Engagement Becomes More Important

Engagement is already vital to your success on social media. Without it, you’ll have a hard time convincing the social media algorithms that your content is interesting and people enjoy it. In the past, it was a simple as getting a bunch of likes and followers to make your content appear authoritative and popular on social media.

The algorithms have since shifted away from this strategy since it is clear that these can be fabricated by purchasing likes and followers that are from fake accounts. Because of this, it’s becoming more and more crucial to focus efforts on comments, shares, and live features across Instagram, Facebook, and LinkedIn. Take advantage of video features available to you, because the video will rank better in feeds than text or images, even text and images that have a lot of likes but no comments.

To foster more engagement, ask a question in the post and do your best to reply to all the comments. If you can’t reply to them all, at least make sure you’re replying to as many as you can so that your audience knows you’re paying attention and the social media algorithms see that interactivity and engagement.

As time goes on, we can expect to see the way we engage with our social media audiences shift, but no matter what, the actual engagement will always be an indicator of quality and interest.

Social Media Becomes the Primary Source of News Information

As the internet works to replace TV and newspapers, more people turn to consume information, especially news, on the internet. Many users find the breaking news stories on their feed and use that to navigate to the main news site for more information.

With social media, the news spreads fast, with Facebook and Twitter becoming the main sources of news. Forbes conducted a survey that revealed half of the internet users surveyed say they hear about the latest news on social media before they ever hear about it on a news station. The survey also found a 57% increase in traffic to news sites from social media websites.

“Social on Social” Communities

We already see a lot of social on social activity, because of groups within Facebook and Twitter parties on Twitter. As social continues to evolve, it will become even easier to build a small social community around a niche or topic. As more of these communities form, it will be easier to find and filter information on various topics and niches.

At this point, your social media platform won’t just be a platform, but a platform that supports a platform. It presents the chance for these mini social communities to represent their social media presence as their own platform.

What are your thoughts on these trends? Do you have any other ideas about how we can expect to see social media evolve over the next decade? Share them with me in the comment section.

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