customer engagement Archives | Sachs Marketing Group

How to Handle Negative Customer Reviews

April 26, 2019 by Eric Sachs

If you own a business, online reviews are part of the territory. Unfortunately, no matter how you conduct your business, some of those reviews will be negative. After all, it’s impossible to keep 100% of your customers happy 100% of the time. Because online reviews are such an important part of local SEO, it’s important … Read more

5 Tips to Get Customers to Leave Business Reviews

February 9, 2023April 22, 2019 by Eric Sachs

Reviews are essential to your business success for two reasons: one, people’s buying decisions are influenced by online reviews, and two, reviews on Google especially, are a major part of local SEO because they influence search rank. Because of this, it’s important to make sure you’re doing all you can to encourage people to leave … Read more

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